Privacy Policy – Utah Connect

Effective Date: June 24, 2026

Utah Connect is an internal enterprise application developed exclusively for authorized employees of Utah Group. The application is used for machine maintenance management, issue reporting, technician communication, repair monitoring, maintenance workflows, and other internal operational activities.

1. Information We Collect

Employee Information

• Employee ID
• Employee Name
• Email Address
• Phone Number
• Department
• Designation
• User Role
• Encrypted Login Credentials

Machine & Maintenance Information

• Machine Identification
• Factory, Floor and Production Line Information
• Issue Reports
• Repair Status and History
• Service Logs
• Communication Messages

Device Information

• Device Name
• Operating System Version
• Device Identifier

2. Registration and Authentication

Employees register by providing their Employee ID. If the Employee ID matches company records, employee information is automatically populated. The employee creates a password and verifies the registered phone number using a One-Time Password (OTP). After successful verification, the account is activated. Future logins require only the registered phone number and password.

3. How We Use Information

• Authenticate authorized employees.
• Verify phone numbers through OTP during first-time registration.
• Restrict access based on employee roles.
• Manage machine maintenance workflows.
• Deliver operational notifications.
• Improve application security and prevent unauthorized access.
• Maintain audit logs and system administration.

4. Third-Party Services

The App may use the following trusted services:

• Firebase Authentication
• Firebase Cloud Messaging (FCM)
• Firebase Crashlytics (if enabled)
• Firebase Analytics (if enabled)
• Amazon Web Services (AWS) for secure storage where applicable

5. Notifications

Firebase Cloud Messaging (FCM) is used to deliver operational notifications such as new issues, technician assignments, repair updates, escalations and system announcements.

6. Data Storage and Security

Information may be stored securely on company servers and/or Amazon Web Services (AWS). We implement appropriate technical and organizational safeguards to protect data from unauthorized access, loss, misuse, alteration, or disclosure. Passwords are encrypted before storage and are never stored in plain text.

7. Data Sharing

We do not sell or rent personal information. Information is shared only with authorized Utah Group personnel and trusted technology providers when necessary to operate the application.

8. Data Retention

Operational records are retained according to company policies and business requirements.

9. Employee Responsibilities

• Keep login credentials confidential.
• Use the application only for authorized business purposes.
• Report suspected unauthorized access immediately.

10. Children's Privacy

This application is intended exclusively for authorized employees and is not intended for children under 18 years of age.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates become effective when published.

12. Contact Us